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install failed with error 0x80004005

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I tried installing, but it failed with error 0x80004005, below is the install log:
[19D8:1A30][2013-10-28T10:30:28]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Download\DevOpsWorkbenchExpressEdition.exe, cmdline: '-burn.unelevated BurnPipe.{117CB9A9-8371-4B6F-9F8C-D5347ADF034F} {DF32FCE5-61A1-41B1-8285-4764FFC92900} 7680'
[19D8:1A30][2013-10-28T10:30:28]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\japj\AppData\Local\Temp\DevOps_Workbench_Express_Edition_20131028103028.log'
[19D8:1A30][2013-10-28T10:30:28]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Download\DevOpsWorkbenchExpressEdition.exe'
[19D8:1A30][2013-10-28T10:30:28]i000: Setting string variable 'WixBundleName' to value 'DevOps Workbench Express Edition'
[19D8:1A30][2013-10-28T10:30:29]i100: Detect begin, 9 packages
[19D8:1A30][2013-10-28T10:30:29]i000: Setting numeric variable 'PowerShell_3' to value 1
[19D8:1A30][2013-10-28T10:30:29]i000: Setting string variable 'PROCESSOR_ARCHITECTURE' to value 'AMD64'
[19D8:1A30][2013-10-28T10:30:29]i052: Condition 'Netfx45x86Version OR Netfx45x64Version' evaluates to false.
[19D8:1A30][2013-10-28T10:30:29]i103: Detected related package: {6C026A91-640F-4A23-8B68-05D589CC6F18}, scope: PerMachine, version: 11.1.3000.0, language: 0 operation: Downgrade
[19D8:1A30][2013-10-28T10:30:29]i052: Condition 'PowerShell_3=1' evaluates to true.
[19D8:1A30][2013-10-28T10:30:29]i052: Condition 'PowerShell_3=1' evaluates to true.
[19D8:1A30][2013-10-28T10:30:29]i052: Condition 'PowerShell_3=1' evaluates to true.
[19D8:1A30][2013-10-28T10:30:29]i052: Condition 'PowerShell_3=1' evaluates to true.
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: DotNet4.5, state: Absent, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: SQLDBx86, state: Absent, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: SQLDBx64, state: Obsolete, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: Powershell3_0x64_Win7, state: Present, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: Powershell3_0x64_2008R2SP1, state: Present, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: Powershell3_0x64_2008SP2, state: Present, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: Powershell3_0x86_2008SP2, state: Absent, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: Powershell3_0x86, state: Present, cached: None
[19D8:1A30][2013-10-28T10:30:29]i101: Detected package: WorkbenchMSI, state: Absent, cached: None
[19D8:1A30][2013-10-28T10:30:29]i199: Detect complete, result: 0x0
[19D8:1A30][2013-10-28T10:30:32]i200: Plan begin, 9 packages, action: Install
[19D8:1A30][2013-10-28T10:30:32]i052: Condition 'NOT Netfx45VersionSKU' evaluates to true.
[19D8:1A30][2013-10-28T10:30:32]w321: Skipping dependency registration on package with no dependency providers: DotNet4.5
[19D8:1A30][2013-10-28T10:30:32]i000: Setting string variable 'WixBundleLog_DotNet4.5' to value 'C:\Users\japj\AppData\Local\Temp\DevOps_Workbench_Express_Edition_20131028103028_0_DotNet4.5.log'
[19D8:1A30][2013-10-28T10:30:32]i052: Condition 'NOT VersionNT64' evaluates to false.
[19D8:1A30][2013-10-28T10:30:32]i052: Condition 'VersionNT=v6.1 AND VersionNT64 ' evaluates to true.
[19D8:1A30][2013-10-28T10:30:32]i052: Condition 'VersionNT=v6.1 AND VersionNT64 ' evaluates to true.
[19D8:1A30][2013-10-28T10:30:32]i052: Condition 'VersionNT=v6.0 AND VersionNT64 ' evaluates to false.
[19D8:1A30][2013-10-28T10:30:32]i052: Condition 'NOT PowerShell_3 AND ProcessorArchitecture="x86" AND WindowsVersion="6.0"' evaluates to false.
[19D8:1A30][2013-10-28T10:30:32]w321: Skipping dependency registration on package with no dependency providers: Powershell3_0x86_2008SP2
[19D8:1A30][2013-10-28T10:30:32]i052: Condition 'PROCESSOR_ARCHITECTURE="x86"' evaluates to false.
[19D8:1A30][2013-10-28T10:30:32]i000: Setting string variable 'WixBundleRollbackLog_WorkbenchMSI' to value 'C:\Users\japj\AppData\Local\Temp\DevOps_Workbench_Express_Edition_20131028103028_1_WorkbenchMSI_rollback.log'
[19D8:1A30][2013-10-28T10:30:32]i000: Setting string variable 'WixBundleLog_WorkbenchMSI' to value 'C:\Users\japj\AppData\Local\Temp\DevOps_Workbench_Express_Edition_20131028103028_1_WorkbenchMSI.log'
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: DotNet4.5, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: SQLDBx86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: SQLDBx64, state: Obsolete, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: Powershell3_0x64_Win7, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: Powershell3_0x64_2008R2SP1, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: Powershell3_0x64_2008SP2, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: Powershell3_0x86_2008SP2, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: Powershell3_0x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19D8:1A30][2013-10-28T10:30:32]i201: Planned package: WorkbenchMSI, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[19D8:1A30][2013-10-28T10:30:32]i299: Plan complete, result: 0x0
[19D8:1A30][2013-10-28T10:30:32]i300: Apply begin
[1E00:18D0][2013-10-28T10:30:32]i360: Creating a system restore point.
[1E00:18D0][2013-10-28T10:30:32]w363: Could not create system restore point, error: 0x800704ec. Continuing...
[1E00:18D0][2013-10-28T10:30:32]i000: Caching bundle from: 'C:\Users\japj\AppData\Local\Temp{c3ab546f-eb64-40ed-80bf-bf8a3d77eec9}.be\DevOpsWorkbenchExpressEdition.exe' to: 'C:\ProgramData\Package Cache{c3ab546f-eb64-40ed-80bf-bf8a3d77eec9}\DevOpsWorkbenchExpressEdition.exe'
[1E00:18D0][2013-10-28T10:30:32]i320: Registering bundle dependency provider: {c3ab546f-eb64-40ed-80bf-bf8a3d77eec9}, version: 1.0.4975.18073
[19D8:20AC][2013-10-28T10:30:32]w343: Prompt for source of package: DotNet4.5, payload: DotNet4.5, path: C:\Download\DotNet4.5
[19D8:20AC][2013-10-28T10:30:32]i338: Acquiring package: DotNet4.5, payload: DotNet4.5, download from: http://download.microsoft.com/download/B/A/4/BA4A7E71-2906-4B2D-A0E1-80CF16844F5F/dotNetFx45_Full_setup.exe
[1E00:1B18][2013-10-28T10:30:32]i305: Verified acquired payload: DotNet4.5 at path: C:\ProgramData\Package Cache.unverified\DotNet4.5, moving to: C:\ProgramData\Package Cache\F6BA6F03C65C3996A258F58324A917463B2D6FF4\DotNet4.5.
[19D8:20AC][2013-10-28T10:30:32]i336: Acquiring container: WixAttachedContainer, copy from: C:\Download\DevOpsWorkbenchExpressEdition.exe
[19D8:20AC][2013-10-28T10:30:32]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Download\'
[19D8:21EC][2013-10-28T10:30:32]e000: Error 0x80004005: Failed to extract all files from container.
[19D8:20AC][2013-10-28T10:30:32]e000: Error 0x80004005: Faild to begin and wait for operation.
[19D8:20AC][2013-10-28T10:30:32]e000: Error 0x80004005: Failed to extract payload: a0 from container: WixAttachedContainer
[19D8:20AC][2013-10-28T10:30:32]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\Users\japj\AppData\Local\Temp{c3ab546f-eb64-40ed-80bf-bf8a3d77eec9}\858533442A23CC2E55DB88B85F05E2A2AD58211D, error: 0x80004005.
[1E00:1B18][2013-10-28T10:30:32]i351: Removing cached package: DotNet4.5, from path: C:\ProgramData\Package Cache\F6BA6F03C65C3996A258F58324A917463B2D6FF4\
[19D8:1A30][2013-10-28T10:30:32]e000: Error 0x80004005: Failed while caching, aborting execution.
[1E00:18D0][2013-10-28T10:30:32]i330: Removed bundle dependency provider: {c3ab546f-eb64-40ed-80bf-bf8a3d77eec9}
[1E00:18D0][2013-10-28T10:30:32]i352: Removing cached bundle: {c3ab546f-eb64-40ed-80bf-bf8a3d77eec9}, from path: C:\ProgramData\Package Cache{c3ab546f-eb64-40ed-80bf-bf8a3d77eec9}\
[19D8:1A30][2013-10-28T10:30:33]i399: Apply complete, result: 0x80004005, restart: None, ba requested restart: No

comments

comara wrote Nov 7, 2013 at 5:23 PM

Thanks for reporting this. Great job giving me the log! Thank you!

It looks like from reading the log that it failed to extract the payload from C:\download.

In the installer it pulls the download and sets a cache container. Something went wrong pulling from C:\download\ By chance is there some permission issue, or something blocking the installer from pulling from there? I also see this is in the temp folder - can you save it to a folder and try to open it from there?

Thanks!

japjOce wrote Nov 8, 2013 at 8:09 AM

Hi,

I am an administrator on this pc.
I just downloaded it to a new folder, unblocked the exe and used "run as adminisatrator" and now it installs without any issues.

I'm not sure exactly why it wasn't working before, but atleast it installed now. Thanks for the tip.

Best regards,

Jeroen